Ad Monitor
Help Center

Support that meets you where you are

Search guides, troubleshoot issues, and learn best practices from the Ad Monitor team.

Getting started

Account setup, OAuth connections, and workspace basics.

  • Connect your first ad account
  • Invite teammates
  • Configure monitor schedules
Monitors & recommendations

Understanding alerts, confidence scores, and approvals.

  • Reading a recommendation
  • Setting guardrails
  • Monitor execution history
Reporting

Weekly and monthly reports, sharing links, and exports.

  • Generate a report
  • Share report URLs
  • Customize report sections
Billing & plans

Trials, invoices, usage limits, and upgrades.

  • Start a trial
  • Update payment details
  • Usage limits explained
Support channels

Get help your way

Whether you prefer self-serve docs or a live walkthrough, we have a channel for you.

Email support

Get answers within 1 business day from our support team.

support@admonitor.ai

Live onboarding

Book a 30-minute onboarding with a solutions architect.

Schedule onboarding

Strategy office hours

Monthly group sessions on optimization tactics and platform updates.

Request an invite

Operational status

API uptime

99.98% over the last 30 days

Data refresh

Hourly syncs with platform APIs

Incident response

Average response time: 42 minutes

Still need help?

Reach out to our support team or book an onboarding call with a specialist.